1 Information We Collect
When you create an account or use our platform, we collect the following categories of personal information:
- Identity Information: Full name, date of birth, government-issued ID (where required for compliance)
- Contact Information: Email address, phone number, and communication preferences
- Account Information: Username, password (encrypted), referral code, and sponsor details
- Transaction Data: Investment history, carbon credit portfolio, withdrawal requests, and ROI records
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, features used, time spent on the platform, and interaction data
2 How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your account on the Reavon CCM platform
- To process investment requests, ROI distributions, and withdrawal approvals
- To calculate and display your carbon credit portfolio and referral earnings
- To verify your identity and prevent fraudulent activity on the platform
- To send important platform notifications, updates, and transactional communications
- To comply with applicable laws, regulations, and legal obligations
- To improve our platform features and user experience through analytics
3 Data Storage & Security
We take data security seriously and implement multiple layers of protection:
- All passwords are hashed using industry-standard bcrypt encryption before storage
- Data is transmitted over secure HTTPS/TLS encrypted connections
- Access to personal data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- Database backups are encrypted and stored securely in multiple locations
While we implement robust security measures, no system is entirely infallible. We encourage users to use strong, unique passwords and enable any available security features on their accounts.
4 Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform:
- Essential Cookies: Required for the platform to function correctly (session management, authentication)
- Analytics Cookies: Help us understand how users interact with the platform to make improvements
- Preference Cookies: Remember your settings and preferences for a better experience
You may disable cookies through your browser settings; however, this may limit some platform functionality.
5 Information Sharing
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party providers who assist in operating our platform (hosting, email services) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Platform Operations: Your referral code and network-level data (not personal details) visible to your sponsor in the platform hierarchy
- Business Transfer: In the event of a merger or acquisition, with appropriate privacy protections in place
6 Your Rights
As a user of our platform, you have the following rights regarding your personal data:
- Right to Access: Request a copy of all personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your data (subject to legal retention requirements)
- Right to Object: Object to certain types of data processing
- Right to Portability: Request your data in a portable, machine-readable format
To exercise any of these rights, please contact us at Info@reavon.com.
7 Data Retention
We retain your personal information for as long as your account is active and as required to provide services. Specific retention periods:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 3 years after closure |
| Transaction Records | 7 years (legal compliance requirement) |
| Communication Logs | 2 years from date of communication |
| Technical/Analytics Data | 12 months from collection |
| Cookie Data | As specified per cookie type (session to 2 years) |
8 Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email to the address registered on your account
- Display a prominent notice on the platform dashboard
Continued use of the platform after changes constitute acceptance of the updated policy.
9 Contact for Privacy Matters
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
For general inquiries, visit our Contact Us page.